Watkins Tapsell Consumer protection
Protected against faulty or unsafe products and services
It is your right as a consumer to be protected against faulty or unsafe products and services, and unfair treatment from businesses.
If a service provider or business fails to comply with trading standards regulations under any circumstances, our team can provide clarity and peace of mind, addressing your concerns and guiding you through the process of your matter to achieve a desirable outcome.
Watkins Tapsell Consumer protection
Our team can provide practical solutions for the following consumer issues:
- Unfair contract terms covering standard form consumer contracts;
- Guaranteeing consumer rights when buying goods and services;
- Product safety law and enforcement system;
- Unsolicited consumer agreements covering door-to-door sales, telephone sales and other direct marketing;
- Simple rules for lay-by agreements;
- General protections against misleading, deceptive or unconscionable conduct;
- Specific protections against unfair practices, including prohibitions against false and misleading representations; and
- Penalties, enforcement powers and consumer redress options.
At Watkins Tapsell, we act on behalf of both consumers and businesses and may assist you to avoid situations in which you may become a victim of competitor rivalry, fraud or unfair practices by providing you with advice in accordance with the Australian Consumer Law.
For details on our full range of services and how we can help you, get in touch with our team.
